Hybrid role
Travel to client sites
Supportive Team Culture

Acacia Consulting Services is an established provider of ERP solutions, focusing on mid-sized companies with annual turnovers ranging from $20m to $200m. With over 30 years experience, Acacia’s client-first approach is to optimise business performance through tailored ERP solutions.

Role Overview:

MYOB Acumatica ERP Implementation and Support Consultant. This position is customer-facing and involves collaborating closely with clients to understand and interpret their needs, define and articulate solutions, and provide ongoing support across implementation, consulting, training, and telephone support.

Key Responsibilities:

• General Support: Provide ongoing support for MYOB Acumatica users.
• Configuration and Customisation: Customise MYOB Acumatica to align with client-specific business management requirements.
• Client Relationship Building: Establish strong client relationships by delivering high-quality solutions that improve operational efficiency and performance.
• Documentation and System Maintenance: Maintain comprehensive system documentation including site specific manuals, process flows, and configurations.
• Continuous Learning: Stay updated with the latest features, upgrades, and best practices related to MYOB Acumatica to provide informed recommendations and support.

Required Skills & Experience:

• Experience: Several years in roles such as Business or Implementation Consultant or Accountant with an excellent understanding of business processes and operational functions.
• Financial Knowledge: Strong understanding and experience in financial processes.
• Technical Competence: Functional knowledge of MYOB Acumatica or similar ERP suites is highly advantageous.

Personal Qualities:

• Attention to Detail: Exceptional focus on accuracy and precision.
• Communication Skills: Excellent verbal and written communication skills, coupled with strong interpersonal abilities.
• Results-Oriented: Focused on achieving tangible outcomes and delivering value to clients.
• Proactive Approach: Self-motivated with a proactive attitude towards learning and becoming an expert in the field.
• Team Player: Collaborative, positive, and adaptable within a team environment.

This role combines technical expertise in MYOB Acumatica ERP implementation with a strong client-oriented focus. The ideal candidate will possess a blend of technical competence, financial acumen, and personal qualities conducive to building lasting client relationships and driving business performance improvements through ERP solutions.