Hybrid role
Travel to client sites
Supportive Team Culture

Acacia Consulting Services is an established provider of ERP solutions, focusing on mid-sized companies with annual turnovers ranging from $20m to $200m. With over 30 years experience, Acacia’s client-first approach is to optimise business performance through tailored ERP solutions.

Role Overview:

MYOB Acumatica ERP Implementation and Support Consultant. This position is customer-facing and involves collaborating closely with clients to understand and interpret their needs, define and articulate solutions, and provide ongoing support across implementation, consulting, training, and telephone support.

Key Responsibilities:

• General Support: Provide ongoing support for MYOB Acumatica users.
• Configuration and Customisation: Customise MYOB Acumatica to align with client-specific business management requirements.
• Client Relationship Building: Establish strong client relationships by delivering high-quality solutions that improve operational efficiency and performance.
• Documentation and System Maintenance: Maintain comprehensive system documentation including site specific manuals, process flows, and configurations.
• Continuous Learning: Stay updated with the latest features, upgrades, and best practices related to MYOB Acumatica to provide informed recommendations and support.

Required Skills & Experience:

• Experience: Several years in roles such as Business or Implementation Consultant or Accountant with an excellent understanding of business processes and operational functions.
• Financial Knowledge: Strong understanding and experience in financial processes.
• Technical Competence: Functional knowledge of MYOB Acumatica or similar ERP suites is highly advantageous.

Personal Qualities:

• Attention to Detail: Exceptional focus on accuracy and precision.
• Communication Skills: Excellent verbal and written communication skills, coupled with strong interpersonal abilities.
• Results-Oriented: Focused on achieving tangible outcomes and delivering value to clients.
• Proactive Approach: Self-motivated with a proactive attitude towards learning and becoming an expert in the field.
• Team Player: Collaborative, positive, and adaptable within a team environment.

This role combines technical expertise in MYOB Acumatica ERP implementation with a strong client-oriented focus. The ideal candidate will possess a blend of technical competence, financial acumen, and personal qualities conducive to building lasting client relationships and driving business performance improvements through ERP solutions.

Acacia Consulting Services is a certified partner of MYOB for MYOB-Acumatica cloud based Business Management Platform and MYOB Exo (on premise) Enterprise Resource Planning (ERP) software solutions. 

We are after an all-rounder to assist with our marketing initiatives to help grow our business This is a part-time role, with hours negotiable. There is an opportunity to grow this role into a management position.

Key Responsibilities

• Support the management team to execute marketing and sales strategies
• Co-ordinate and execute marketing activities under the direction of the CMO to meet the marketing plan 
• Creation, preparation and distribution of content, case studies, blog posts and newsletters to support upload to website, social media platforms and delivery of campaigns
• Maintain WordPress website, upload new content and create new pages
• Maintain brand consistency across all marketing materials and platforms, ensuring alignment with brand identity
• Manage database of contacts and mailing lists, via inhouse software and Mailchimp
• Management of software, apps and plugins to meet with all marketing requirements 
• Work closely with the sales team

Skills and Experience

• Extensive knowledge of social media platforms (Facebook, Instagram, LinkedIn, YouTube, Mailchimp)
• Understanding of WordPress and plugins 
• Experience with Canva and design tools
• Understanding of paid and organic search campaigns and SEO
• Understanding of marketing metrics, data and analytics reporting
• B2B marketing experience
• An understanding of CRM systems for campaign management

Ideal Attributes

• Self-motivation with a desire to succeed, and able to operate independently
• Exceptional time management skills
• Excellent interpersonal and communication skills
• Collaborative attitude
• Team player with a hands-on approach
• A strong commitment to service excellence

A salary commensurate with skills and experience is offered. It is expected you will be degree qualified or have several years experience.

Are you a proactive and detail-oriented Sales Assistant eager to make an impact in the world of Cloud ERP? We’re looking for a dynamic professional to support the Managing Director in managing leads, updating the CRM, and engaging with prospects to drive sales.

As the first point of contact in Acacia’s sales process, you will play a crucial role in identifying pain points, business needs, strategic objectives, and decision-making criteria.

Success in this role requires full ownership of the sales process—ensuring smooth sales interactions and achieving set targets. You will be instrumental in driving Acacia’s sales strategy and contributing to business growth.

What You’ll Do:

✅ Lead Management – Assist with lead generation, qualification, and timely follow-ups to achieve sales targets.
✅Prospect Engagement – Build strong relationships with potential clients through calls, emails, and meetings.
✅CRM Management – Maintain and update our Acacia CRM in real-time for accurate pipeline reporting.
✅Sales Support – Prepare sales quotes, contracts, presentations, and client communications.
✅Market Research – Gather insights on prospects, competitors, and industry trends to enhance sales strategy.
✅Team Collaboration – Work closely with the Managing Director, marketing, and sales teams to drive success.
✅Events & Networking – Represent our company at industry events and networking opportunities.

What We’re Looking For:

• Experience in sales support, customer engagement, or administrative roles (tech or SaaS experience is a plus!).
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• Tech-savvy with experience using CRM software and Microsoft Office/Google Suite.
• Excellent written and verbal communication skills.
• Willingness to engage with customers through phone calls and conversations, building relationships and offering support.
• A proactive attitude and a passion for learning.

Why Join Us?

• Innovative & Tech-Driven – Be part of a forward-thinking company transforming businesses with Cloud ERP solutions.
• Career Growth – Opportunity to develop your sales skills and grow within the company.
• Supportive Team – Work in a collaborative and dynamic environment where your contributions make a real impact.