Many retailers use off-the-shelf software systems to keep their business on track. This ranges from Point of Sale (POS), to managing inventory and orders or planning staffing rosters. Quite often in busy retail environments it’s easy to keep your business running with the same old systems. But what if you had a centralised system – a system that can be specifically tailored to your industry needs, linking all aspects of your business?

By using an Enterprise Resource Planning (ERP) system, you will save time, money and stress, as well as allowing you to focus on business growth. For many Australian liquor retailers, like Monacellars, an ERP is already an essential tool, expanding with their business growth. Find out how an ERP can create a better management system for your liquor outlet.

1. Financial Management

When you’re an alcohol retailer there’s a different range of financial aspects that need to be managed, which differ greatly from a general retail outlet. Using a cloud ERP in your business, it gives you the ability to fully customise your finance and accounting functions, which are specific to your industry needs. Financial aspects to consider include wine and liquor industry specific chart of accounts, as well as reporting and managing the Wine Equalisation Tax (WET) calculations. With ERP customisations, batch import orders will be faster to process and the ERP will factor in all costs such as shipping, duty and foreign exchange rates. This means you can get your wine or champagne orders out to restaurants or customers faster.

2. Inventory Management

 Making sure your inventory is traceable is a key component of any retail liquor outlet. To maintain your cashflow, you need up to date and accurate stock traceability linked between your warehouse and point-of-sale system (POS). Using an ERP ensures that all items in your product line are updated, across the board, in real time, which means no duplication from different data inputs.

An ERP gives you the ability to manage specific data, such as alcohol types, wine regions, vintages and imported stock. This data can also be cross-referenced between your warehouse and your stores, which means less stress and better time efficiency when it comes to restocking shelves or placing bulk or last minute orders. By creating customized and automated processes, your staff will save time and your business will be more efficient.

3. Sales Management 

If you run multiple stores, a cloud ERP is a perfect way to make sure all the stock across your outlets is up to date. An ERP gives you access to a single dashboard showing your inventory, customers, orders and financials across multiple locations, including various warehouse locations, stores and even online sales.

With an ERP POS system, it’s possible to manage sales at set times through the year, as well as setting up promotions, such as promo packs for events like Australia Day or the Melbourne Cup. An ERP gives you the ability to track all purchases on one central system, which can be tailored for bulk order pricing to individual stock pricing.

4. Customer Management

If you offer excellent service and great products, most customers will keep coming back, so why not reward them? Using an ERP, like MYOB Advanced, has an integrated Customer Relationship Management (CRM) system, which is so important for your customer relationships. Not only can you access real-time customer information, but you can also view their previous purchases. How often do customers buy a certain wine that they love, but forget the wine type or vintage? With a CRM you have this information at your fingertips, ready to help them with their next purchase.

How can Acacia help?

By implementing an ERP, the choice of features, customisation and monthly pricing plans, make MYOB Advanced the perfect ERP for bottle shops. Whether you sell in stores or online, a cloud ERP helps you manage orders, inventory and sales with an integrated and easy-to-use system that reduces manual processes and increases efficiency.

At Acacia, we are MYOB Advanced Platinum Partners with over 30 years of experience in providing ERP, CRM and integrated solutions to businesses across Australia. We help businesses optimise, automate and improve the traceability. Acacia has knowledge and experience across a range of businesses, allowing us to provide the most effective solution for your business.

If you are interested in talking through the advantages of moving to a cloud-based ERP, please contact us to find out more.